Last updated: January 2026

577ber Privacy Policy — Our Commitment to Protecting Your Data

How we collect your personal data, why we collect it, and how we keep it secure — all of this is clearly set out in this Privacy Policy.

Our Core Privacy Principles

577ber follows six core principles for protecting user data.

Encrypted storage

All your personal and financial data is stored securely using SSL encryption.

No Sale to Third Parties

Your data is never sold or shared with advertisers or third parties.

User Controls

You may view, correct, or request deletion of your data at any time.

Secure Transactions

Payment details are stored on separate secured servers and no card numbers are saved.

Limited Access

Only authorized staff can access the data they need; no one has blanket access to all information.

Instant Notifications

In the event of an unexpected data security incident, users will be notified as quickly as possible.

Important: By creating an account with 577ber, you are considered to have read and agreed to this Privacy Policy. Please read the policy carefully in full.

01 Introduction

577ber is an online gaming and betting platform serving users in Bangladesh. We believe every user's personal information belongs to them. This Privacy Policy clearly explains what data 577ber collects, why we collect it, and how it is used and kept secure.

This Privacy Policy applies equally to 577ber's website, mobile app, and all other digital services. By using the platform, you agree to this policy.

Our Privacy Policy is built in line with internationally recognized data protection standards (GDPR-inspired), while being designed primarily for users in Bangladesh.

02 What Data We Collect

577ber collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Data type Example Collection Point
Identity Information Name, date of birth, national ID number At registration and during KYC verification
Contact Information Mobile number, email address At registration
Financial information Mobile banking number, transaction history During deposits and withdrawals
Device information IP address, device type, browser At every login
Gaming history Bets, wins and losses, preferred games While playing games
What we do not collect: Credit or debit card numbers, bank account passwords, and PINs are never collected.

03 Purpose of Data Collection

577ber collects user data only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account management: To support registration, login, and account security.
  • Identity Verification (KYC): For age verification and fraud prevention.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer support: For issue resolution and complaint handling.
  • Fraud Prevention: To detect multiple accounts or suspicious activity.
  • Platform Development: Analyzed to improve the overall user experience.
  • Relevant Offers: To understand your gaming habits and send you relevant promotions.

Your data will not be used for any purpose beyond those stated above.

04 Data Storage & Security

577ber uses industry-standard technology to protect user data. Key aspects of our security measures include:

256-bit SSL Encryption

All data transfers are secured with bank-grade SSL encryption.

Secured Server

Data is stored in secure data centers and undergoes regular security audits.

Limited Staff Access

Only authorized staff can access specific data, and only on a need-to-know basis.

Data Retention Policy

After account closure, data may be retained for up to 5 years as required by law.

That said, no method on the internet is 100% secure. Keep your account password strong and never share it with anyone.

05 Third Parties & Data Sharing

577ber does not sell your personal information. However, there are limited circumstances in which data may be shared:

  • Payment Providers: With Mobile Banking, Nagad, and Rocket for transaction verification purposes only.
  • Game providers: Limited data shared with third-party game software providers solely for game operation.
  • Law enforcement agencies: When required by court order or government directive.
  • Fraud prevention: With a recognized cybersecurity organization.
Rest assured: Data is not shared for any purpose beyond those listed above. No third party receives your data for marketing or advertising.

06 Cookies Policy

The 577ber website and app use cookies. Cookies are small data files stored on your device that help the platform recognize you.

  • Essential Cookies: Essential for maintaining login sessions and security verification.
  • Performance Cookies: For monitoring page load times and user experience.
  • Functional Cookies: To remember language preferences and layout settings.
  • Analytics Cookies: To understand which pages are visited most (for analytics purposes only).

You can disable cookies through your browser settings, though doing so may cause some platform features to not work correctly.

07 Your Data Rights

577ber believes every user has full ownership of their personal data. You may exercise the following rights at any time:

  • Right to access: You may request to know what data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the use of your data for specific purposes.
  • Right to Portability: You may request a copy of your data in a standard format.
  • Right to opt out: You can opt out of promotional communications at any time.

To exercise these rights, contact our support team. Requests will be responded to within 30 business days.

Exceptions: Some data may not be deletable due to legal obligations, such as records of financial transactions.

08 Children's Privacy

577ber strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect any information from minors.

If a minor has accidentally created an account, parents or guardians should contact our support team immediately. The account and all associated data will be deleted without delay.

09 Policy Updates

577ber may update this Privacy Policy when necessary. Changes may be prompted by:

  • New Laws or Regulatory Requirements
  • When new services or features are added to the platform
  • Security Improvements

For significant changes, users will be notified via a banner or in-app notification on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response time: Within 24 hours on business days

For more details, visit our Terms and Conditions and Responsible Gaming You can also view the page.

Common Privacy Questions

Questions our users ask most often.

No, never. Under no circumstances does 577ber collect your Mobile Banking, Nagad, or Rocket PIN or password. Payment verification is done solely through your mobile number and transaction reference.

No. 577ber does not sell or share your data with any advertiser or marketing company. We use your information only to improve platform services and maintain security.

Most data is deleted upon account closure. However, financial transaction records may be retained for up to 5 years for legal compliance. If you submit a deletion request, we will provide full details.

Yes, at any time. You can update your notification preferences from Account Settings or contact the support team to opt out. However, critical account-related messages (such as transaction confirmations) cannot be turned off.

Contact our support team via Live Chat immediately. We will temporarily lock the account and reset your password after verifying your identity. Investigating and resolving such incidents is our top priority.

Start Playing on a Secure Platform

Your data is secure, your transactions are safe — register with 577ber today and enjoy a trusted gaming experience.

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